Will I have the same maid/s at every visit?            Most likely. Since most of our clients request recurring visits (weekly, bi-weekly, monthly, etc) we tend to create a set schedule for each of our maids based on their route or daily geographical location.  This allows for better time management since travel time between homes are shorter.  Also allows us to arrive at home on time, know our way around it and to understand your specific needs.  

How can I be sure my home will be safe if I’m not there?                                                                                Our maids have all been trained on safety and follow strict guidelines at each visit.  Each of our employees also undergo a local criminal background check before they are hired. 

Does Maid It CSC carry insurance?                          Yes.  We carry General Business Liability Insurance which covers all of our employees in case of an accident. We are all also licensed and bonded.

How long does each cleaning typically take?            Of course it depends on the size of your home and it’s current state, but it typically takes longer for an initial visit then for the reoccurring maintenance visits.  Based on an average home size of 2100 square feet, most first time cleanups can take 2 to 3.5 hours, and recurring maintenance visits approximately 1.5 to 2.5 hours.

Will you provide all necessary cleaning products?Yes.  We will come completely prepared for the job!  Everything necessary to perform the cleaning such as chemicals & machinery will be provided by Maid It.

How should I prepare for each visit? We're here to help you, so the last thing we want is to create more work for you! However, here are a few things that will greatly improve the cleaning process:  1) If you would like us to clean underneath or behind large objects, such as refrigerators or couches, please move them out of the way prior to our arrival.  2) For the comfort of our employees, we suggest that the home's temperature is set anywhere between 72 and  78 degrees. 3) For the safety of our employees, we ask that dangerous items on the main traffic areas of the floor be picked up or moved out of the way. 4)If you have large pets that may hurt our employees or may intrude in the cleaning process we ask that you please keep them outside of the areas that are being cleaned.

How do I pay for my service?                                      We gladly accept credit and debit cards, which are easier, faster and safer then cash or checks. There is a 3% service charge for credit card processing.  Payments can be made online or over the phone.  We also accept checks, which can be delivered to one of our maids or left at your home if you're not available.  Please note that payments are due immediately after service is completed. 

Do you have Gift Certificates available?                Yes.  And they truly make great gifts for just about any occasion! We also have pre-packaged subscription-based cleaning plans available at a discount!

May I tip the maids?                                                    Sure you can!  Although it's not necessary to tip our employees it is encouraged,  and the best way to say job well done! If you prefer, you may include your tip with your payment.

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